Q & A with Laura Rosales, Customer Experience, Say Hueque - Buenos Aires, Argentina.
They offer affordable and customized tours to independent travelers to popular destinations including Buenos Aires, Iguazu Falls, wine country, and the Patagonia region.
“15 years exploring Argentina and Chile.”
FOR THOSE WHO HAVE NOT YET VISITED YOUR WEBSITE AND READ ABOUT YOUR STORY, WHERE DOES THE NAME “SAY HUEQUE” COME FROM?
Sayhueque is the name of the last tribal chief from the central Patagonia area who surrendered to the white Europeans in their conquest of the American lands, in 1885. He was head of the Mapuches, a powerful tribe. Their cultural influence is still very strong at some locations close to the Andes Range.
In the Mapuche dialect, the sound hueque /ueke/ / is referred to guanaco. Mapuches used to say hueque every time they saw a group of guanacos nearby. [Guanacos are considered members of the camel family.]
They want to see this amazing region of South America. Some people choose us for trips within Argentina where we are based. Others focus specifically on Chile, our neighbor, for their vacation. Some travel with us to see one country and then choose us another time to see the other. There are many choices as to activities as we are blessed with such a vast and diverse land. Some people are interested in the wine area, some want to learn about our culture and history, while others enjoy the great outdoors and nature and want to hike and camp in the mountains.
We offer a complete selection of tailor-made trips. Touring our dynamic capital city, Buenos Aires, is always at the top of the list. People also very much want to see the world-famous Iguazu Falls and the Uyuni Salt Flats. I would say after those, the Best of Patagonia or Hiking Patagonia are very popular choices.
SAY HUEQUE GOES TO URUGUAY TOO?
Yes we do. With us you can visit Uruguay for just one day or for several. There is the interesting city of Montevideo and also the beautiful beaches of Punta del Este and surroundings on the Atlantic Ocean.
No they do not. Most of our tours are designed for those with no prior experience or special skills. However, some specific tours are a bit more demanding than others. So in those particular cases, we always give the traveler information in advance so they know what is required and how to prepare.
DON'T MANY TRAVELERS VISIT ARGENTINA WITHOUT THE HELP OF A TRAVEL AGENCY?
Of course, and people can travel as they prefer. But there are many pluses to using our services.
First of all, we are local, and local knows best. Our guests must agree since so many come back as repeat customers. We get rated highly on evaluations and receive wonderful testimonials, which you can read on our website.
Second, we provide the best prices. Travelers might think they can save money by not using a travel service, but that is often not true. For example, over the years we have developed excellent relationships with local hotel and inn owners as well as the activity providers, and we consistently bring them much business, so we can negotiate better prices and overall value for our guests. A single traveler or couple is not going to be able to do that, especially during the peak season, which is coming up very soon.
Third, we are with you the entire trip, not just help you to plan the trip. We offer you a 24-hour emergency phone contact in case something comes up during your trip where you have to change plans.
Travelers can feel confident choosing Say Hueque as we are a member in good standing with the most prestigious travel associations, and we are also recommended by important travel guides such as Rough Guides, Fodor’s, Frommer’s, and Lonely Planet, to name a few.
In Patagonia, there are sea-lions, orcas, southern right whales, and penguins. In the mountains, there are pumas, the big condors, and also guanacos.
The Ibera Lake and wetlands are full of life. The Wetlands are second only to the Pantanal in Brazil. It is a great place for bird lovers especially. You can also see Capybaras – the largest rodent – and the Yacare – a type of caiman.
IN WHAT WAYS ARE YOU A RESPONSIBLE TRAVEL COMPANY?
We feel love and respect for our culture and our traditions, for the majesty of our landscapes, and for the multifaceted beauty of our country. We want to share all this with our guests. We are committed to making Argentina the best it can be. We strengthen our country and increase its prospects when we get more deeply involved in solving social problems.
This is a learning process. In terms of conservation, Argentina still has a long journey ahead. Among Latin American countries, we do have the largest amount of National Parks and Reservations. Still, areas like Ibera have not yet been declared a National Park. That should be corrected soon.
We also need to help our residents in rural areas better understand the concepts of conservation. For example, our country has the highest average beef consumption per adult in the world. That gives the cattle industry a lot of power. There’s a lot of pressure put on the borders of the protected area. This is a problem we need to face.
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